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MoneyGram Plus frequently asked questions

Frequently asked questions about MoneyGram's PlusTM program in Canada. Please select from the topics below to learn more about our new convenience program.

MoneyGram Plus program basics

  • What does MoneyGram Plus offer?
  • Will I still receive a notice when my money transfer has been picked up?
  • Can I still set up an online profile?
  • Can a friend or family member use my MoneyGram Plus number?
  • Where do I get a MoneyGram Plus card?
  • If I enroll online, when do I get my MoneyGram Plus card?
  • How can I find my MoneyGram Plus membership number?
  • What if I have an address change?
  • What if I forget my MoneyGram Plus membership number?
  • What if I forget my password?

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Receive Notice

  • What is Receive Notice?
  • As a MoneyGram Plus member will I get a Receive Notice?
  • How do I register for Receive Notice?
  • When do I get a Receive Notice?
  • Can I use a different email address for Receive Notice than user ID?
  • I am registered for the Receive Notice service. What if I don't get a Receive Notice after sending a money transfer?
  • How would I stop Receive Notices if I wanted to?

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  • Do I still need to fill out forms with my information when I am sending money?
  • How can I see my MoneyGram Plus transaction history?
  • How does my MoneyGram Plus card make transactions faster?
  • How can I find more information about my account?
  • Where do I go if I have more questions?

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