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How to report a problem with a MoneyGram service or process



Ways to contact us

Report an issue by:

Phone

1 877 716 6940 (French and English)

Writen Manager, Complaints Management
MoneyGram International
3940 S. Teller Street
Lakewood, CO 80235
Online

Complete the online form

Email

E-mail us at customerservice@moneygram.com


To help us investigate and resolve your issue, please provide the following information when contacting us:

  •  Your name and address

  • Daytime telephone number

  • Time you prefer us to contact you

  • 8-digit transaction reference number

  • Details of the problem and resolution being requested

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